Restroom access requirement, other protections for New York food delivery workers go into effect Friday

NEW YORK – New protections for New York food delivery workers go into effect Friday. On Thursday, they rallied for their cause in Times Square.

CBS2’s Leah Mishkin spoke with workers about the challenges they face and what the changes mean for them.

Manny Ramirez doesn’t just worry about himself. He worries about his wife.

As food deliverers, he said, they lacked basic necessities, such as access to toilets, to work. When they did pickups, the restaurants told them it was only for customers and employees.

“I feel really bad because my wife was pregnant last season,” Ramirez said.

Thousands of bikers took to the streets last year to demand better treatment.

“Today is a celebration of that change,” said Hildalyn Colon, director of policy and strategic partnerships for Los Deliveristas Unidos.

For starters, they have better access to bathrooms during pickups.

“Workers now know how much they get paid, how much the tips are, how much did the company get paid, how many hours did they work. That information didn’t exist,” Colon said.

On Friday, riders will also be able to set how far they are willing to travel for a delivery. Applications must give details, including address, distance, salary and tip, before a person accepts a job.

Applications must also pay at least once a week.

“These are the men and women who made sure your families could safely shelter in place,” Mayor Eric Adams said. “They delivered for New York and now we deliver for them.”

Ramirez called it a big win, but said there was still work to be done. There are more security concerns, he said.

Last year, Ramirez said he was almost attacked by people wanting to steal his bike. He said he was hit twice by drivers making illegal U-turns.

“Only seven months worked last year,” Ramirez said.

Los Deliveristas Unidos also strives to establish a minimum rate of pay.

“The company pays $2, which is the base salary, and then the tip will be $8. But they were trying to make the workers understand that they were paying $10,” Colon said.

Unresolved issues are beginning to resolve themselves for the city’s more than 65,000 food deliverers.

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